Privacy Policy

Effective date: July 29, 2026

This Privacy Policy describes how ShopSandoval (shopsandoval.com), the online retail store operated under Richard Sandoval Hospitality (“RSH,” “we,” “us,” or “our”), collects, uses, and shares personal information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

Information you provide. When you place an order, create an account, sign up for our emails, or contact us, we may collect your name, email address, phone number, billing and shipping address, and payment information. Payment card details are processed securely by our payment processors (such as Shopify Payments and Shop Pay) — we do not store your full card number.

Information collected automatically. When you visit our site, we automatically collect technical data such as your IP address, device identifiers, browser type, operating system, pages viewed, and general location.

Cookies and similar technologies. We and our service providers use cookies, pixels, tags, software development kits (SDKs), and web beacons — including tools from providers such as Shopify, Google, and Meta — as described in our Cookie Policy.

2. How We Use Your Information

Process, fulfill, and deliver your orders, including sending order and shipping notifications
Provide customer service and respond to your requests
Send marketing communications you have signed up for (you can unsubscribe at any time)
Personalize your shopping experience and our advertising
Analyze and improve our store, products, and services
Detect and prevent fraud and secure our services
Comply with legal obligations

3. How We Share Your Information

We do not sell personal information for monetary compensation. We share personal information with:

Service providers — including Shopify (our e-commerce platform), payment processors, shipping carriers, marketing and analytics providers, and hosting services
Fulfillment partners — because many of our products ship directly from the brands and makers we partner with, we share the order and shipping details needed to fulfill your order with the relevant partner
Advertising partners — where you have consented, certain cookie-based sharing with advertising partners may be considered a “sale” or “sharing” under some state laws; you can opt out via Your Privacy Choices
Legal and business transfers — when required to comply with law, protect our rights, or in connection with a merger, acquisition, or sale of assets

4. Your State Privacy Rights

Depending on where you live, you may have rights under state privacy laws — including for residents of California, Colorado, Virginia, Connecticut, Utah, and other states with comprehensive privacy laws. These rights may include the right to access, correct, or delete your personal information, the right to data portability, and the right to opt out of targeted advertising, sale, or sharing of personal information.

California residents have additional rights under the CCPA/CPRA, including the right to know what categories of personal information we collect and the right not to be discriminated against for exercising privacy rights.

To exercise your rights, email us at hello@shopsandoval.com or use our Your Privacy Choices page. We honor Global Privacy Control (GPC) browser signals where required by law. We may need to verify your identity before fulfilling your request, and you may designate an authorized agent to act on your behalf.

5. Data Security and Retention

We use administrative, technical, and physical safeguards designed to protect personal information, including encrypted transmission of payment data. No method of transmission or storage is 100% secure. We retain personal information for as long as needed for the purposes described in this policy, to meet legal and tax obligations, and to resolve disputes.

6. Children's Privacy

Our store is not directed to children, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will delete it.

7. Third-Party Links

Our website may contain links to third-party websites (for example, book retailers or our restaurant and event pages). We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.